DeWalt DCED400B 20V MAX* Brushless Cordless Edger (Tool Only)

The edger worked well but the plastic safety shield/ guard broke where it connects to the tool so I can no longer use it. I have been trying to get a replacement part and have not been able to find and order it. The tool is under two years old. Warranty would be nice but I need the part and DEWALT has not made it easy to locate and order.

Bought a 20v edger DCED400 like 2 months got around everything, went to edged today got half way done changed batteries...... boom nothing. Even let it cool down thinking maybe by chance it was just hot and still nothing.... very disappointing.

Purchased last year - I used this edger twice last year and went to use it for the first time this year and it will not function.

Based on looking @ product and social media reviews(false positive statements) I pchsed product. From the get go the tool the tool would trip over heat switch. After approx 12 uses the tool no longer works. Tried contacting dewalt warranty but no response, my guess is they don't honor Canadians because as soon as you enter area code you are cut off and email reply has got no response. I guess I will have to throw it in the land fill and go buy another tool that will be any buddy else's but dewalt!!

Very difficult to use given it constantly stops when hitting thick grass and some dirt. I've had to do a pass on the highest level, then the next level, and then finally the lowest level, and still it bogs down. I'm using an upgraded Dewalt power pack battery, polymer pack, 5.0 Ah, so it's not a battery issue. I have quite a few Dewalt products, this is definitely not what I expected, it ranks below everything else. It also says that it was assembled in Mexico, but it was marked out with a black marker, yet I can see the wording in bright light. What's the concern here, that if we knew it wasn't assembled in the US we wouldn't buy it?

Prior to this I'd used a string trimmer to edge my lawn, but I wanted that professional looking cut against my sidewalk. This edger does deliver a really nice line, however the first time you forge that line its a bit difficult. My edger did slowly make it but I had to do a bunch of back and forth motions to dig out the original trench. Dirt and grass would get stuck in the guard and have to be cleaned out periodically. Once that was done, each successive edging was easy. I also feel comfortable running this right along my sidewalk. After a year of work, it still performs well even though I often see sparks from getting as close as possible to the sidewalk.

Other than the initial cleanout, this edger is easy to use and low maintenance.

I purchased this last season for edging my small yard and have regretted it ever since. It worked well the first few times out but then started only working sporadically and will constantly stall out when being used and require me to regularly stop and restart the keep the blade spinning. Now to cap things off it’s time to change the blade and it is next to impossible to get things off. No directions on whether the bolt is attached cross threaded or normal and even after finding online forums telling you the direction to loosen the bolt won’t budge. I now have a very expensive paper weight. (And before thinking this is just a problem for me, do a quick Google search to see all of the other users with this same issue). I’ve been a Dewalt guy for a long time, but not sure how much longer after using this tool

I purchased this last season for edging my small yard and have regretted it ever since. It worked well the first few times out but then started only working sporadically and will constantly stall out when being used and require me to regularly stop and restart the keep the blade spinning. Now to cap things off it’s time to change the blade and it is next to impossible to get things off. No directions on whether the bolt is attached cross threaded or normal and even after finding online forums telling you the direction to loosen the bolt won’t budge. I now have a very expensive paper weight. (And before thinking this is just a problem for me, do a quick Google search to see all of the other users with this same issue). I’ve been a dewalt guy for a long time, but not sure how much longer after using this tool

We bought this product 3 days ago. I assembled, did a test edge and thought this will work great. Next day, I edge my sidewalks. For the most part it works well. It was not on the deep setting and the unit struggled to get through the soil to the point where I had to slowly lower the blade into the soil numerous times. The batteries used are new (12 months), fully charged and large capacity. The lawn has not been edged in years, so I may be expecting too much. I am sure subsequent edging will go much easier.

Now comes the real problem. It’s dead. The batteries were low and I wasn’t done yet. I charged both high capacity batteries and now the unit won’t turn on, sometimes the blade twitches, but other than that it’s dead. I verified batteries are fully charged by using them on the leaf blower and worked full power.

I was going to return for a new one, but after seeing so many other people with the same issue, I may just return for a refund. Quite disappointed as I’ve been expanding my dewalt line of tools and lost a bit of confidence.

I was given this as a gift to go with my other DeWalt tools. I have been disappointed in the power of the tool. It took me several hours and multiple tries to edge my sidewalk. The tool just doesn't have enough power to make it practical. The blade is also impossible to replace. I reached out to customer service about replacing the blade and they had no feedback. Do not buy this product!